The Surgenor Truck Group, Eastern Ontario / Western Quebec's largest group of independent truck dealerships, has built a reputation as durable as the brands that we sell and lease. The Surgenor Truck Group has grown to include two Truck Centres, one in Ottawa, and one in Kingston, as well as five service affiliates (Brockville, Pembroke, Gatineau, and two in Cornwall). The company places a premium on being able to serve our customers far beyond the purchase, whether it's providing regularly scheduled maintenance or being on-call 24/7 for roadside assistance, and parts delivery.
"Our longevity is due not only to the fact that we sell some of the most dependable trucks out on the road today, but because of the relationship we've built with our customers," says Vice President, Bob Mitchell. "We work hard to make these customers ours for life, because we service what we sell."
Anyone in the trucking industry, can tell you that if you have too much truck for the job, it's hard to make money; too little truck, and it's even harder. That's why Surgenor's factory-trained sales associates take the time with each customer, to get a complete understanding of their job requirements in order to get the proper truck for their needs. "Getting the necessary specs correct is critical to avoid unnecessary breakdowns and repairs," says Bob.
Of The Surgenor Truck Group's 125 staff members, more than 20 have been with the company for more than 30 years. Our highly trained sales associates specialize in specific product lines, and each dealership is staffed with factory-trained technicians. As the technology changes, and products are updated, the team's knowledge and training is constantly being updated in company supported factory courses, keeping everyone educated on the latest technology. This additional knowledge allows us to keep customers informed of any available upgrades or improvements to their truck, giving them that extra edge.
Our locations have been built within close proximity to the Queensway in
Ottawa, and next to Highway 401 in Kingston. The two Surgenor Truck Centres
offer extended service hours including evening and weekend service. With five
parts and service affiliates, The Surgenor Truck Group has an established
network of enhanced customer support.
No other truck dealership provides better coverage along the 401 corridor; the Upper Ottawa Valley region and Western Quebec.
Our customers do not buy a truck from brochures. Surgenor Truck Group dealerships have a range of licensed demonstrators on-site, including medium-duty trucks, highway tractors, and dump trucks: even a cement mixer! Add a Surgenor demonstrator into your fleet, at no obligation, and let your drivers put our truck to the test before you make your purchase decision. Call us at 1 (877) 548-6200